FAQs
Proudly Serving Roberta and Surrounding Areas with Fast, Reliable Heating & Cooling Solutions.
Frequently Asked Questions
Browse through our frequently asked questions to find answers to common queries about electrical services, safety precautions, and more. If you have additional questions, feel free to reach out to our team for assistance.
-
What services does Gold Star Heating & Cooling offer?
We offer a comprehensive range of services, including air conditioner repair, furnace repair, heat pump repair, preventative maintenance programs, new installations, replacements, and high-efficiency systems. We also provide expert sheet metal work and specialize in installing various heating and cooling systems such as furnaces, air conditioners, heat pumps, and geo-thermal systems.
-
Do you provide 24/7 emergency services?
Yes, we offer 24/7 emergency services to ensure you get prompt assistance whenever you need it. Our team is always ready to tackle unexpected heating and cooling issues quickly and efficiently.
-
Do you offer free estimates?
Yes, we provide free estimates for replacements, upgrades, new installations, and additions for both residential and commercial customers. Contact us to schedule your free estimate.
-
What makes Gold Star Heating & Cooling different from other companies?
We are a small company that offers everything a big company can, but typically within a more timely manner. We pride ourselves on our exceptional customer service, high-quality products, expert sheet metal work, and unbeatable warranty programs. Our team is dedicated to ensuring your complete satisfaction.
-
What maintenance programs do you offer?
We offer comprehensive preventative maintenance programs designed to keep your heating and cooling systems running smoothly. Regular maintenance helps prevent costly breakdowns, extends the lifespan of your equipment, and ensures optimal performance.
-
What types of heating and cooling systems do you install?
We install a variety of systems, including furnaces, air conditioners, heat pumps, geo-thermal systems, geo-thermal units, package units, and rooftop units. Our installations include complete duct work and return air plenums, ensuring efficient and effective operation.
-
How can I schedule a service appointment?
You can schedule a service appointment by contacting us via phone or through our website. Our friendly team will assist you in setting up a convenient time for your service.
-
Do you use high-efficiency equipment?
Yes, we use high-efficiency heating and cooling equipment to ensure optimal performance and energy savings. Our goal is to provide you with systems that offer maximum comfort and efficiency.